The Utilities Panel houses modular widgets and provides quick and dismissible access to data or resources that support users' workflow at any time and in any part of the case.
The Utilities Panel is displayed on the right side of the UI. The collapsed Utilities Panel contains a set of icons that correspond to each of the widgets and tabs included within.
The Utilities Panel is automatically removed if there are no widgets for a case.
When selecting between a Utility widget or a tab, you should consider the following:
- If the information must be quickly available at all times, use a Utility widget
- If the information needs an in-depth review, use a Case Tab