Examples

Pega Sales Automation

Philip Wang

Senior UX Designer, Lead, Pega Sales Automation

Sales Automation is a complete solution for sales people to manage leads, opportunities, and other sales activity.

Sales Automation app

Last updated: May 2017

Customer Service

Omar Benmoussa

Lead UX Designer, Manager, Pega Customer Service

Customer Service is Pega's contact center solution, providing a single, unified, familiar interface for CSRs, integrated within your existing contact center ecosystem. It anticipates customer needs, and automates or intelligently guides each step of customer interactions, across any channel, to rapidly and continuously evolve your customer service experience.

Animation of the Customer Service app in use

Last updated: Oct 2017

Pega Marketing

Chiranit Prateepasen

Lead UX Designer, Manager, Pega Marketing

Pega Marketing Customer Journey helps businesses understand their customer’s paths to purchase; which channels and messages are most effective by stage; and where customers get “stuck,” or drop off completely.

Pega Marketing customer journey

Last updated: May 2017

Pega Express

Amos Wagon

Director, UX

Pega Express is the fastest way to build and edit rich business applications complete with cases, data, users, UI and mobile capabilities.

Pega Express mobile editing

Last updated: Mar 2017

Pega Playground

Chris LaChance

Senior UX Designer, Lead, Mobility

Pega Playground showcases the power & versatiltiy of the Pega mobile offering in a fun, simple way. Try if for yourself free from the Apple store or the Google Play store.

Last updated: May 2017

Client Lifecycle Management

Julia DeGemmis

UX Designer

Client Lifecycle Management allows financial institutions to efficiently onboard their customers, while ensuring compliance and transparency.

Client Lifecycle Management app

Last updated: May 2017

Pega Field Service

Omar Benmoussa

Lead UX Designer, Manager, Pega Customer Service

An end-to-end solution for managing the entire field service lifecycle. Companies with a field workforce serve customers better and more cost effectively through a single application that combines a customer service dashboard with a fully functional mobile app.

Pega Field Service

Last updated: May 2017

Pega Field Service Mobile

Jamie Sigadel

UX Designer

Field Services Mobile is an application that facilitates every day processes like scheduling and other such job-related tasks for technicians.

Field Service Mobile experience

Last updated: May 2017

Release pipeline

Nataraj Vengala

Senior UX Manager

Automated release pipeline is a continuous integration and continuous delivery practice to improve customer’s time-to-market and quality. This helps in reducing Pega application production deployment from days to hours and completely automate deployment of platform builds.

Release pipeline with configuration options shown

Last updated: Oct 2017

Workforce Intelligence

Chris Shepard

UX Designer

Pega Workforce Intelligence quickly enables managers with data-driven insights needed to develop a more productive workforce. 

Workforce Intelligence

Last updated: May 2017

Social collaboration

Saleem Mohammed

Principal UX Designer

Pega Social adds activity stream capabilities and facilitates collaboration and conversation among various participants by enabling users to share instant messages, files, and URLs with other users in their work group.

Example of Pega's social collaboration stream

Last updated: Oct 2017

Pega Underwriting for Insurance

Katie Riker

UX Designer

Pega Underwriting is designed to assist highly skilled insurance underwriters in the decision making process of pricing.

Pega Underwriting for Insurance

Last updated: May 2017

Pega Care Management

John Petersen

UX Designer

Pega Care Management is a patient-centric care management solution that optimizes the creation and management of care plans. Designed expressly for the growing requirements of today’s healthcare organizations, Care Management provides a unified approach that leverages the value of highly skilled care management professionals to ensure that optimal care is delivered to both populations and individuals across chronic and acute conditions.

Care Management screen capture

Last updated: May 2017

Data import wizard

Sandeep Thorat

Senior UX Designer

Data import wizard provides extensible capability to migrate all data into Pega SA application, including custom fields created. The tool is designed in such a way that the migration is intuitive and performant so the users can begin trying it out as quickly as possible.

Example of the data import wizard in action

Last updated: Oct 2017

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